Troubleshooting the Keyboard

ProblemPossible CausesRemedies
Keyboard does not respond at all or prints wrong charactersBad or loose cableRe-connect cable
 Bad circuitryCall engineer
One or more keys do not workBad key or chipCall engineer and get key or chip replaced
Keyboard allows you to enter either upper-case or lower-case characters onlyThe Shift or Caps Lock key may be stuckLoosen key
 Bad Shift or Caps Lock keyCall engineer and get key replaced

Troubleshooting the Keyboard