In this competitive age, most forklift sales start with a presentation and dealer really play a major role in this. He brings the forklift truck to your place and let it use it for an hour or two and in many stances he can let the truck with you for next two days, so that you can check it whether is it really good for your business or not.
Many dealers deal in new and used forklift trucks so that you can compare the efficiency and prices of both the trucks. You can also ask him the difference in their service plans. Dealers are really committed to their services. They provide different services to their prospect as well as customer also. These services are classified as follows:
Parts replacement: Dealers helps in replacing the parts just to minimize your downtime. They are always equipped with the genuine parts and if they don’t find the particular part in their inventory they can arrange that with in few hours.
Financing: the most important job of dealer is to sell the product. For selling they also helps those customers who don’t have the sufficient amount to purchase the forklift truck. They give them different options for the payment and trying to make them comfortable.
Training: To operate a forklift truck is not an easy job. So for the sake of their customers some dealers provide them a training of different parts. They give training to the operators also.
Quality service: To increase the goodwill in the market it is really very important for a seller to give after sale services to their customers. And a dealer really aware of this things, with the help of some qualified technicians dealer gives them a service on the spot to minimize their downtime and helps him out in increasing their productivity.
If you want to purchase a forklift truck you can easily find the forklift truck dealers on the website and in your area as well. So the main function of the forklift dealer is to provide handy products and services to their customers by recognizing their needs.